The Rockland Police Department is in existence to improve the quality of life in the City of Rockland by providing the highest quality of police service
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Police Department FAQs
We are sorry, but the Rockland Police Department can only provide this service to residents of the City of Rockland. If you are not a Rockland resident please contact the your local law enforcement to schedule an appointment.
Everyone appreciates recognition when they do a good job. Rockland Police Officers are no different. Each year the Police Department receives many thank you letters, notes, or cards from members of the community. However, there are probably many more commendable acts or deeds that go unnoticed.
When you receive service from the Rockland Police Department that you feel is worthy of recognition, we would like to hear from you. You may mail, call or send e-mail to:
- Chief of Police
- Rockland Police Department
- 1 Police Plaza
- Rockland, Maine 04841
- Phone: (207) 594-0316
- E-Mail: firstname.lastname@example.org
Please include all the information you can remember such as the officer’s name, date, time, and brief explanation of the event. The officer will be notified of your acknowledgment and/or gratitude and it will be recorded in his/her personnel file.
The Knox County District Attorney’s Office is located on the corner of Union Street and Limerock Street, at 62 Union Street, Rockland Maine 04841. The phone number is (207) 594-0424.
Not every police report is available for public release. Arrest reports that have not gone through the court system must be obtained through the District Attorney’s office. Some records may be released in response to a specific inquiry that includes a name, date of birth, date of arrest and charge, or disposition (excluding intelligence or investigation information). You should send a written request providing the suspect’s and/or victim’s names, the date of the incident, the case number (if available) and your connection to the case. In your request, you should include a contact number for you in case there are questions or issues with processing your request. The request should be mailed to the Records Division, 1 Police Plaza, Rockland, Maine 04841. Reports may also be requested in the lobby of the Police Department, Monday through Friday 9:00am – 5:00pm (excluding Holidays). You should allow a minimum of 3 business days for your request to be processed. There is an administrative fee for this service.
Reportable crashes are now available on-line. Have your crash incident number ready and go to www.buycrash.com. Walk through the steps and you will have the most current crash report available. If you request a report that is not done yet it will send you the report as soon as it is done.
If you would like a copy of a non-reportable crash or do not have access to a computer then you can still go to the Rockland Police Department and make your request there.
A reportable crash is a crash with personal injury, fatal, or property damage that the officer evaluates to be over the threshold of $1,000.00.
Sometimes there are special events like sporting events or road construction that require an officer be hired to be dedicated to a location or event. In order to hire a detail officer you can complete the “Special Detail Request Form” and turn it into the Rockland Police Department Attn: Sergeant Matt Lindahl at least 10 days prior to the event. The Rockland Police Department’s “Detail Rate” is determined by the Officers rate of pay. A Detail officer is compensated for a minimum of 4 hours.
If you wish to make a complaint about the action of a police officer or about any aspect of police operations, please:
Come to the Police department and tell any employee that you wish to make a complaint; or
Call the Police department or the City Manager’s office and tell the person answering the phone that you wish to make a complaint;
Using the “Police/Citizen Complaint” form (attached below), write your complaint and mail it to:
Chief of Police
Rockland Police Department
1 Police Plaza
Rockland, Maine 04841
A supervisory officer can assist you in filling out the form. This document asks you to identify yourself and then to give specific details about your complaint.
- Your complaint will then be investigated. You may be contacted and asked additional questions about your complaint.
- If it is going to take a long time to investigate your complaint, you will receive a letter telling you approximately when you may expect a reply.
- When your complaint has been investigated, the Chief of Police will review the investigation and will write you a letter explaining what has been found out about the matter.
If you want to pay your traffic ticket you can mail the ticket and the check or money order in the envelope provided to Department of Motor Vehicles or you can pay the traffic ticket online at www.paytixx.com.
If you wish to contest the ticket you need to check off that you wish to contest the violation and mail the ticket in. You will be given a court date in the future that you will be able to have a trial if you wish.
NOTE: With respect to speeding ticket cases, Title 29-A Maine Revised Statutes Annotated Section 2075(4)(A) requires the Judge to find that the results of a measurement of your motor vehicle’s speed by radar must be considered “prima facie” evidence that your motor vehicle was in fact proceeding at the speed measured by the radar.
If you wish to pay a parking ticket you can do this at Rockland Police Department, 1 Police Plaza, Rockland Maine 04841 or you can pay it at Rockland City Hall, 270 Pleasant Street, Rockland Maine 04841.
If you wish to appeal a parking ticket that you have been issued you must fill out the Parking Ticket Appeal Form. Please write legibly and sign the form before submitting it.
You must submit your appeal, within seven (7) business days of the ticket date, to the Deputy Chief of Police. Your appeal will be reviewed and a written decision will be forwarded to you by U.S. Mail within ten (10) business days from the receipt of your appeal. Your penalty will not increase during the appeal process.
LAW ENFORCEMENT SERVICES
The Rockland Police Department officers offer 24 hour police services. There is a minimum of 2 Rockland Police Officers on duty at any time. You can request an officer contact by calling Knox County Regional Communication Center at (207) 594-0677 or if it is an EMERGENCY call 911.
ADMINISTRATIVE OFFICE SERVICES
If you need to drop off a protection order, get copies of reports, apply for concealed weapons permits, taxi licenses or other paperwork. The office is open Monday – Friday from 9:00am – 5:00pm. The office is closed for lunch so it is recommended you contact the Administrative Assistant, Sandi Freeman @ (207) 594-0316 Ext 221 so not to waste a trip.
Administrative services will not be provided outside of the office hours unless it has been arranged ahead of time.
********* Due to COVID-19 in person contact is to a minimum. Please call Administrative Assistant, Sandi Freeman @ (207) 594-0316 Ext 221 to decrease the amount of time actually needed to be at the office *********
There are many different reasons why you might be stopped by the police:
- You may have committed a traffic infraction/offense.
- The police may want to warn you about a potentially dangerous situation.
- Your vehicle may match the description of one used in a crime.
- You may have witnessed a crime.
Regardless of the reason, the officer needs your full cooperation. If you are stopped by the police, you may feel confused, anxious, excited or angry. Remember, traffic stops are very stressful and very dangerous for the officers. Each year, numerous officers are killed or seriously injured while making what some people call “routine” traffic stops. Here’s what you should do when an officer stops you:
- Maine law requires that motorists pull as far to the right a practical and come to a complete stop on the approach of any emergency vehicle with emergency lights/siren activated.
- DO NOT exit your vehicle unless asked to do so by the officer
- DO keep your hands in plain view on the steering wheel, so the officer can see them.
- DO NOT make any sudden movements inside the vehicle, especially toward the floorboard, rear seat, or glove box areas.
- If your license, vehicle registration, or insurance information are not within reach, tell the officer where they are located before you try and retrieve them.
- Avoid becoming argumentative. Arguing will not change an officer’s decision to issue a summons or a warning. If you disagree with receiving a summons, you can argue the case at the Rockland District Court.
- If asked to sign the summons, please do so. It is not an admission of guilt and refusing to do so is an arrestable offense in the State of Maine.
Questions / Comments / Complaints
If you have a question about a procedure or a complaint about the officer, contact the department at (207) 594-0316 and ask to speak with the supervisor. If you want to send a letter of compliment because an officer was particularly helpful or professional, you may send a letter to the Chief of Police.
If you receive a criminal summons and have questions about answering the summons or court date you can contact the Knox County District Attorney’s Office (207) 594-0424.
- Be sure that you and all your passengers always use safety belts. They do save lives!
- DO NOT Drink and Drive. The Rockland Police Department aggressively seek out drunk or impaired drivers to keep our community safe. If you drink use a designated driver.
- Observe and obey all posted speed limits. Fine amounts are expensive and insurance surcharges may result.
- Drive defensively and with courtesy for your fellow motorists.
If you have a business in Rockland Maine this form should be filled out to ensure emergency services have the required information to contact a representative from your business (and respond if needed) in case of an emergency or alarm.
This form should be done at least once a year to confirm the information we have is still current. You should also send a form anytime there is a change in your business contact information.
Below is a quick and easy way to provide the needed information.
This form will be sent directly to the Rockland Police Department and they will ensure your business file has the most up to date information.
Mail: 1 Police Plaza, Rockland Maine 04841
Fax: (207) 594-0313
WE ARE COMMITTED TO HELPING YOU PROTECT YOUR ASSETS, BUT FALSE ALARMS ARE A SERIOUS PROBLEM.
KEEP YOUR SYSTEM MAINTAINED, AND TRAIN YOUR EMPLOYEES IN THE PROPER USE OF THE SYSTEM.
Police Department Documents & Forms
Here are a list of some of the commonly used Police Department forms. Note that you can also obtain these forms directly from the Police Department. If you do not find the document or form you are looking for, please feel free to call us (207) 594-0316 or request your document online.
About Rockland Police Department
The City of Rockland’s Police Department has been proudly serving our community since 1854. We have 18 full-time sworn officers, 1 full-time clerical staff, 1 full-time parking enforcement officer, and 1 part-time animal control officer (ACO).
The Department’s Command Staff is comprised of the Chief of Police and Deputy Chief of Police. The Department’s Criminal Investigations Division (CID) consists of one Detective Sergeant, one Detective and one Drug Enforcement Agent. The Department’s Patrol Division is comprised of four Sergeants and ten Patrol Officers. Some officers are assigned to the Department’s Bicycle Patrol Unit, while others have specialized training in impaired driving detection, occupant protection enforcement, and liquor enforcement. The Department’s Support Services Division includes our clerical staff, parking enforcement and animal control officers.
Police Department Additional Information & Statistics
The mission of the Rockland Police Department is to improve the quality of life in the City by providing the highest quality of police service. This goal is accomplished through a collaborative effort between the Department and the community we are sworn to protect and serve. By working together we can maintain the peace, provide safety and security for our citizens, reduce crime and solve problems.
The success of our mission requires the commitment of the Administration, every employee of the Department, other municipal Departments, as well as citizens of our City to work cooperatively.
To accomplish this mission the officers of the Rockland Police Department are committed to the prevention of crime, the protection of life and property, and will diligently seek out violators of the laws, and will enforce the laws of the United States, the State of Maine, and the ordinances of the City of Rockland while maintaining the highest standards of respect, integrity, and excellence.
The first tier, emergency response, represents the most basic level of service provided by the Department. These calls involve in-progress crimes where the presence of police officers is needed to repress criminal activity and protect citizens. This includes responding to calls that involve violence, property destruction as well as medical emergencies. These are time critical calls where officers can take some kind of prevention, deterrence or apprehension action or provide other emergency services.
Tier two is non-emergency response; where officers respond to calls after the fact, primarily to collect the information and statements necessary to produce reports. These calls, while an important service, do not require rapid response— i.e. the business has already been vandalized, the bike already stolen.
Tier three deals with quality of life issues, such as crime prevention efforts or traffic management duties. They help make our communities better places to live and are proactive and ongoing activities. A focus on tier three is what reduces crime (or the need for more tier 1 services) in the medium to long term.
The second and third tiers of police service delivery have always competed for staffing and financial resources, but as local budgets constrict, that competition becomes fiercer. The public expects that all tiers are addressed, and agencies with budget constraints are faced with finding new ways to continue delivering each tier of service. Due to constricting budgets the Police Department has less capacity to deliver tier two and three services.
- The police department was once again successful in reducing the overall related crime in the city in 2015. The number of crimes in the city during 2015 is at the lowest level since the state required departments to file annual uniform crime reports nearly 40 years ago. Rockland’s 2015 crime rate is a -1.50% decline from 2014. Crimes against person offenses hit an all-time low and the city’s property crimes are still on a steady decline.
- Conducted an independent review of the Police Department operations for a comprehensive set of recommendations to improve the effectiveness and efficiency of the Rockland Police Department
- Use these recommendations to seize the opportunity to bolster the professional status and effectiveness of the Rockland Police Department
- Expand on enforcement, prevention and outreach plans to reduce or eliminate those criminal behaviors before they develop.
- Work with other community stakeholders to address the opiate addiction problem within the city.
- Deliver police services based on community needs.
- Promote highway safety through fair and consistent traffic enforcement and prevention education.
- Take equal and timely enforcement action on violations of criminal law.
- Recruit and hire quality employees.
- Continue to train employees in leadership skills.
- Evaluate the pros and cons to add a school resource officer to the Police Department as recommended by 2016 Police Department Study.
Contact the Police Department
You can contact the Police Department using the details below or by completing the online form. For domestic animal complaints, please contact the Knox County Dispatch (see below). Always dial 911 in an emergency.
Knox County Dispatch
Police Department Office