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    Public Services Department

    Rockland’s Public Services Department is responsible for managing and maintaining the vast majority of infrastructure networks and public facilities in Rockland, as well as providing a broad range of services to residents, businesses and other city departments

    Rockland has switched to single stream recycling! Find out what you can recycle here:

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    Latest Public Services Department News

    Sidewalk work to begin

    Public Services will begin sidewalk work on the week of March 11. They will be starting on Gay St. and possibly Maple St. This work will involve removing the old sidewalk in preparation for a new [...]

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    Public Services Department FAQs

    Can I have sand and salt for my driveway or walkway?

    The City of Rockland residents may have two 5-gallon buckets per winter storm and can be picked up at the Public Services Department Transfer Station.

    Does Rockland have a parking ban during winter?

    Yes, From December 1 through March 31 a winter parking ban is in effect. No vehicle shall be parked within the maintained limits of any street, municipal parking lot, public way or sidewalk between the hours of 2:00 a.m. and 6:00 a.m., and no vehicle shall be parked at any other time on any public street, or public way so as to interfere with or hinder the plowing or removal of snow from the street or public way by the City.

    During this time Rockland residents who have and display a valid permit may park in designated public parking spaces in the following municipal parking lots between the hours of 9:00 p.m. and 7:00 a.m.

    • Thorndike Parking Lot
    • Buoy Park
    • Harbor Park

    The winter parking permit may be obtained from the City Clerk’s office.

    Does the city pick up dead animals?

    The City is responsible for the removal of dead animals from public property only (roads, sidewalks, parks, etc.). We are not permitted to go onto private property for removal. We will, however, pick up the animal (when notified) if it is placed in a trash bag or box and brought out to the curb.

    If you are concerned about a pet that has gone missing that we may have picked up, please contact us. Public Services maintains records of all cats and dogs we pick up, and we store remains for a period of time for owners who wish to retrieve them.

    If you have a lost pet, please contact the City’s Animal Control for more assistance.

    Does the City pick up leaves and brush?

    The City of Rockland currently conducts spring and fall leaf and brush pickup.  This is a free service for Rockland homeowners.

    The spring pick up is conducted in May and the fall pick up is conducted in November but is contingent on when the leaves fall from the trees.  The timing of when our crews actually pick up in your neighborhood is scheduled based on a specific week for each of 4 zones which the city is broken up into.  The zone schedule will be posted on the city’s web site and at City hall for residents.

    I have a dying tree in my yard? Will the city cut it down?

    Simply put, location, location, location. If your tree is in our right of way, and it is indeed dying and a danger to people and property, then the city will remove it, no charge to the property owner. Secondly, if the tree is not in the city’s right of way, the cost will be the property owners. The city will provide removal of the tree after it is on the ground if the property owner requests it. Third, if the tree spans the line between the right of way and private property, then the city and the property owner will split the costs.

    Portable Basketball hoops

    The City of Rockland Public Works Department would like to send a word of caution to our residents who place portable basketball hoops or other objects in the City right-of-way. These items do not belong in the roadways and in fact impose a certain level of liability on residents who place them there. Should someone accidentally hit one of these obstructions with a vehicle or suddenly have to swerve to avoid hitting the obstruction causing them to hit something else the owner of the obstruction may be held liable for any damages caused to the vehicle or other property. This becomes even more of a problem at night when things such as basketball hoops are left in the roadway because they are not reflective and become very difficult to see.

    What are the hours of the Transfer Station?

    You can up-to-date Transfer Station hours here.

    What are we going to do when the landfill is closed?

    The City’s Solid Waste operation will be undergoing a tremendous amount of transformation in the next several years.  The landfill is used just for building materials and will be closed by 2018.  The landfill closure will eliminate odor as well as keep stormwater from infiltrating the waste, which later needs to be pumped off.  A new building materials disposal design will be developed prior to closure and will segregate the small amount of building materials that are disposed within the City.  Much of the building materials can be diverted or recycled.  The landfill closure will have no impact on household trash that is disposed of at the Hoppers.  Household trash will continue to be transferred to a facility that incinerates the trash.

    What can I recycle?

    The City offers a variety of options for recycling currently you can recycle sorted Mixed Paper, #2 plastic, #1,#3-#7 plastics, tin cans, corrugated cardboard, bottle bill cans and bottles, leaves, grass and vegetable food waste,  brush, metal items. You can view a map of where the recycling drop off at the transfer station is here.

    What does a dump sticker cost and what other options does the City offer to dispose of my waste?

    The City offers a single family household Flat Fee Permit that is valid until the 5/1/2017 of each year and can be purchased at the City’s Transfer Station.  The city also offers an alternate plan where residents can purchase orange trash bags (that signify that the trash in the bag has been paid for). You can view the current orange bag costs here (Bags are to be disposed of with the contents not emptied and used again).  The city also offers a recycling permit which allows residents to use the facility recycling operation, composting, at no charge. Please visit the recycling permit page for more information.

    What does Public Works do when it starts to snow?

    When a snow storm hits, Public Works crew gets busy! The first task is to apply salt or sand & salt mixture to the roads for traction control. This is done with 7 trucks to cover the city efficiently. This mixture also helps to create a brine (slush) under the snow, which makes snow removal easier and helps reduce snow packing to the surface of the road, also reduce damage to the equipment. By following  11 plow routes, we begin the task of plowing 108 lane miles of roadway, each run takes approximately 3 hours to complete. Once the streets are cleared the crew’s then move on to clearing parking lots and sidewalks.

    Please remember, in a snow storm all available Public Works crews are busy clearing the streets for your safety. They are working as quickly and safely as possible.

    What happens to the glass I recycle?

    Glass is a difficult commodity to recycle.  Due to our geographic location and the density and weight of glass it is difficult to make glass recycling cost effective.  The good news is that glass is inert and can be broken up and used as aggregate or landfill.  Currently we landfill glass but are working on developing a process to use ground glass in our road projects.

    When and why do I have to get a street opening permit?

    All proposed projects need a street opening permit when they would disturb any city roads, sidewalks, parking lot, paths or any other surface that would expect to see traffic. The interested party would go to the city’s code enforcement office to receive the application. The project would be reviewed by the police dept. for possible traffic control issues, by code enforcement for their concerns and would be overseen by public services. The completed permit would include all three depts. reps. signature. A surety would be also needed from the contractor doing the work. The work that is done on our city’s property will be guaranteed for a period of two years

    The street opening process makes the city aware of work being done on our city’s property. It has to be done in a safe, consistent and correct manner. The permit process insures this.

    When do the sidewalks get plowed?

    Once the streets have been cleared toward the end of the storm two sidewalk machines will start plowing the approximately 25 miles of sidewalks, first priority will be school zones and working out from there. The time it takes to complete all sidewalks varies largely due to amount of snow, breakdowns and man power; each machine will travel 2-3mph.

    Why do I always see the street sweeper. Do we need it?

    Our city streets do not surface drain. In other words, we depend on a huge network of manholes and pipe to carry rainwater and melting snow away. The street sweeper is a critical part of that process. Winter sand, leaves and just plain old dirt and debris would clog that plumbing if not picked up first. In the spring when there is a lot of sand it is especially important to have the sweeper out. Public services are gradually reducing the “sand the snow on the road” method and replacing it with “soften the snow with salt and remove it” method. This will reduce the sand from being put out in the first place.

    Why do roads seem get fixed in the city, but not where I live?

    The job of prioritizing which road get fixed next is a daunting challenge. The job is made easier by Public service’s using the RSMS program provided to them by the State. This ranking system takes all of the soft, subjective reasons out of the mix and relies on hard data. Main arteries to highly used public locations, extent of damage, amount of use, whether other utilities are also interested in working there are all variables when making decision on which roads are repaired.

    Why do snow plows plow my driveway shut?

    Snowplows deposit snow only one way – off the roadway, and into the right-of-way and driveways located in the right-of-way. Our job is to keep the roadway cleared to allow safe passage of vehicles and emergency equipment, and unfortunately that means snow will end up in driveways.

    Why does the city owned equipment run all night? Don’t we have a noise ordinance that should keep that from occurring?

    City owned equipment runs at any given time. Obviously, it is easy to understand why the snow removal equipment is out during a blizzard at 2:00 in the morning. However, often times a pipe project is running into the evening or the best time to clean the streets or vacuum out manholes is after hours when traffic is minimal. Public services, while exempt from the noise ordinance, makes every attempt to lessen the distraction.

    Will Public Works replace my mail box if a snow plow accidentally strikes it?

    Yes if one of our plow trucks hits your mailbox we will in most cases repair or replace the letterbox as to make it usable again. This will be done at the earliest convenience of the Public Services Department.

    Public Services Department Documents & Forms

    Here are a list of  Public Services Department documents & forms. Note that you can also obtain these forms directly from the Public Services Department. If you do not find the document or form you are looking for, please feel free to call us (207) 594-0320 or request your document online.

    About Rockland Public Services Department

    We are responsible for street cleaning, 58 miles of road and 25 miles of sidewalk maintenance and reconstruction, sewer main and drainage maintenance and repair, line painting, mowing, street and sidewalk plowing/snow removal/sanding, spring city-wide cleanup, street sign maintenance, ditching/shoulder/road grading, roadside brush and limb cutting, leaf collection, brook maintenance, City trash barrels and City Department trash pickup, fleet management, and assisting with needs of other city departments. Our fleet is made up of over 25 major machines, click the link below to learn more.

    Staffing consists of 14 full time employees, including a director, foreman,  two mechanics, stockman, three heavy equipment operators, six light equipment operators.

    Public Services Department Additional Information & Statistics

    The Public Services Department provides essential services to the citizens of Rockland in a prompt, courteous, safe, efficient, and cost-effective manner. Public Services, through its dedicated employees, strives to plan, design, build, maintain, and operate public infrastructure in a manner that respects the environment and the ability of government to adequately preserve these assets for succeeding generations.

    Rockland’s Public Works Department is responsible for managing and maintaining the vast majority of infrastructure networks and public facilities in Rockland. The department provides a broad range of services to residents, businesses and other city departments. Departmental services are best described as core services for any City, which residents expect, and are fundamental in fulfilling basic needs such as:

    1. Safe roads and sidewalks
    2. Maintenance of roads and sidewalks
    3. Stormwater management
    4. Park & open space maintenance
    5. City building infrastructure maintenance

    In order to successfully support Rockland’s continued growth the Department has established a strategic mindset with a focus on continual improvement of vital infrastructure and services coupled with a sustainable and responsible approach to the management of public resources.

    • Updated overall safety written programs and training.
      • Set up a weekly safety performance tracking board.
      • Began daily morning stretching exercises with daily morning reminders on expectations.
      • Instituted a mandatory incident investigation program where all incidents are reviewed immediately and corrective actions are implemented immediately.
    • Carried out a winter sanding route survey to document electronically each different sanding route with the time allocated for each route. This information will be used for future plow routes
    • Began making brine and using salt with brine on several of the plow trucks and incorporated it in several of the plow routes.
    • Worked on the cultural changes associated with Public Service and customer expectations.
    • Brought department staffing up with new laborer positions to replace losses of employees in the department.
    • Completed the City-wide Road System Maintenance Software (RSMS) inventory. The RSMS program creates a digital inventory of the condition of all City Roads and determines the level of repair that can be performed then calculates the cost for the selected level of repair.
    • Integrated new management into the existing group and began interdepartmental cross-training
    • Streamline Business Processes & Practices
      • Implement Infinsource time accounting system to better track time per task to assist with understanding costs.
    • Finalize and present for adoption a comprehensive snow and ice management plan.
      • A written snow and ice control plan will help with understanding what the expectations are and how those situations will be handled consistently.
      • – Switch to a more salt base approach to snow and ice control.
    • Carry out the city’s infrastructure improvement projects in a calculated, systematic and professional way in order to gain the most value for Rockland Residents while trying to minimize the impact those projects may have on the community.
      • The Old County Road Rebuild project will be carried out and managed in a professional manner to protect the City’s interests and investment.
      • Stormwater separation opportunities when approved will be incorporated into resurfacing projects to preserve and maintain road integrity.
    • The Thompson Meadow Road Bridge that has been outlined by DOT for replacement due to poor condition will be strategically incorporated into the current round of DEP grant funding which will hopefully fund the bridge replacement.
      • In addition, we hope to reestablish migration habitat for alewife access to Chickawaukie Lake.
    • Begin the stamped concrete sidewalk pilot project with Public Services workforce.
      • Emphasis on park, esplanade and sidewalk beautification and upkeep.

    Public Services Department

    Rockland Transfer Station

    Contact the Public Services Department & Transfer Station

    You can contact the Public Services Department or Rockland Transfer Station using the details below or by completing the online form. See operating hours below.

    Office hours: Monday — Friday7:00am –  3:30pm (Closed public holidays)

    (207) 594-0320
    Public Services Department Office

    (207) 594-0319
    Public Services Department Fax

    Rockland Public Services Department, 9 Burrows Street, Rockland, Maine 04841
    Get directions

    Transfer Station hours: Tuesday – Saturday, 8:00am – 4:00pm (Closed public holidays)

    (207) 594-5414
    Transfer Station Gate

    (207) 594-0326
    Transfer Station Fax

    400 Limerock St, Rockland, ME 04841
    Get directions