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  • Rockland City Seal - Light

    General Assistance Office

    The General Assistance Office provides immediate aid for people who are unable to provide themselves or their families with basic necessities such as rent/mortgage, food, heating fuel, medications and other essential items

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    Latest General Assistance Office News

    General Assistance Office FAQs

    Can the town help secure housing?

    The administrator does not go out and look for housing for a client, but they will provide the client with a list of landlords and their phone numbers in the local area.

    How can I apply for general assistance?

    People wishing to apply must make an appointment with the General Assistance Administrator by calling 207-594-0300 x. 226. Only clients with appointments will be seen. The General Assistance office is open Monday, Tuesday & Thursday 8:00am –  11:30am.

    What can general assistance help with?

    General assistance may assist with rent, heat, utilities, food, and other basic necessities.

    General Assistance Office Documents & Forms

    Here are the General Assistance Office documents & forms. Note that you can also obtain these forms directly from the General Assistance Office. If you do not find the document or form you are looking for, please feel free to call us (207) 594-0300 x. 226 or request your document online.

    About Rockland General Assistance Office

    General Assistance is intended to provide immediate aid within 24 hours of an application for people who are unable to provide themselves or their families with basic necessities such as rent/mortgage, food, heating fuel medications and other items that are essential. It provides a safety net when citizens have no other resources available to them. It is considered to be the last resort when all other resources have been utilized.

    The General Assistance office is located at Rockland City Hall. The entrance is accessible from the back parking lot behind the building in order to provide each client with as much privacy and confidentiality as possible.

    You can learn more on how to apply for general assistance or by contacting us.

    General Assistance Office Additional Information & Statistics

    It is the mission of the city’s General Assistance program to provide short-term public assistance for our citizens that need help with shelter, food, or basic necessities in a professional, caring, and courteous manner.

    The General Assistance program is legislated and mandated by State Statute and the Department of Health and Human Services. The purpose of GA is to provide basic necessities such as, food, shelter, utilities, fuel, clothing, and certain other items. It is not intended to provide total support to people and it is the last resort, meaning they shall have exhausted all other programs before they are assisted by the City.

    Contact the General Assistance Office

    You can contact the General Assistance Office using the details below or by completing the online form. You can also use the online form to schedule an appointment.
    Office hours: By Appointment Only. Monday, Tuesday & Thursday 8:00am –  11:30am. If in a life threatening situation, individuals should call 911.

    (207) 594-0300 x. 226
    General Assistance Office

    (207) 594-9481
    General Assistance Office Fax

    Rockland City Hall, 270 Pleasant Street, Rockland, Maine 04841
    Get directions